Pioneer in all things concerning sustainability
For us, it is only natural to operate in a sustainable and environmentally-friendly manner. Carefully and conservatively handling resources has always been our philosophy from the beginning at Natürlich HELL and will continue to be. From photovoltaics to pellet heating and from solar panels to energy-saving lamps and biodegradable cleaning agents - sustainability is something we apply to every aspect both big and small, of course not as a dogma but as our own personal style.

Electric cars
In the mood for a joyride? Then hop in one of our environmentally-friendly electric cars. The Renault Zoe runs on 100% electricity, and with this car, you can be nature-conscious as you explore the Zillertal for up to 300 or 400 meters. The flowers, cows, and sheep on the roadside will thank you.
Joyride

Ecology has a long tradition here
Facts
- Heat requirement for 5,500 m²
- 300 m³ of water in the outdoor pool with a 25°C water temperature (May to September)
- 170 m³ of water in the indoor pool with a 31°C water temperature (year-round)
Technology
- 1200 m² of photovoltaics
- 300 m² of solar panels
- 450 kW of pellet heating - (pellets from our own wood processing plant in Fügen)
- 100 kW of firewood heating – we only use wood from our own premises
- Thermal spring for an emergency supply
- Heat recovery system for all ventilation systems
- 16 heat meters for all different areas
- Sophisticated regulatory system with energy accounting
- Energy efficient pumps, 28,000 l buffer tank, 10,000 l hot water heater
- Only LED and energy-saving lamps are used
Usage in numbers
- Water usage/year– ca. 11,500 m³ = 110 l/person/night
- Electricity/year– ca. 550.000 kW/h = 5,5 kW/h/person/night
- about 120.000 kW/h energy from the sun
- Pellet heating – annual consumption ca. 95 tons
- Solar system approx. 150.000 kW/h per year (= 31 tons of pellets)
- Logs approx. 25.000 kW/h per year (= 6 tons of pellets)
- Residual waste – 23 tons/year (=0,22 kg/person/day)
- Organic waste 4,3 tons/year (=0,05 kg/person/day)
Added bonus
Animals also enjoy their stay here - along with countless small, colorful birds, red kites have been nesting in the forest above our holiday resort for many years. With a wingspan of 150 cm, they are one of the largest birds of prey in the Alpine region, and you can enjoy their daily flight show!
Distinctions
Naturally, it was important for us to be awarded with the Austrian Ecolabel and EU Ecolabel. We have also belonged to the "Eco Campground" group since 2005. In December 2014, we were presented with the Klimaaktiv award by the Ministry of Life and as a Klimaaktiv partner, we are happy to provide our operating numbers.
- 2015 - Klimaaktiv partner
- 2014 - Klimaaktiv award - the only tourism business recipient
- 2011 - Austrian Ecolabel and EU Ecolabel
- 2005 - Named an "Eco Campground"
- 2000 - Tyrol Sustainability Award
History
1959
In addition to his farm, our grandpa Alois Hell opened the campgrounds that he operated with only one power outlet and a small number of washing opportunities. With the formation of the ski areas, the campgrounds suddenly became a place of interest in winter. The washing facilities were modernized, and Rosina rented a few rooms in the farmhouse.
1991
Karin and Alois Hell, the 3rd generation, took over the business and started numerous innovative, sustainable projects.
1999
The pool was built.
2000
The new sanitary building was built as a timber framework construction and is thus a low energy construction.
2001
The main building was built with a sauna area and vacation apartments.
2007
The reception area was added to the house, the restaurant was enlarged, and the kitchen was updated.
2012
The 4 garden lodges were built.
2014
All buildings were connected under 1 roof thus creating a "bathrobe-suitable" facility in which you can reach all buildings dressed in your bathrobe. With the new apartments, indoor pool, fitness studio, enlarged sauna area, bright rooms for massages and aerobics, and the spacious children's area, everything is now connected. The centerpiece, the sophisticated power station, takes up over 300 m² and helps us save an enormous amount of energy.
2018
A new reception is built, along with the creation of a sauna relaxation room and a breakfast room.
2019
The old reception is transformed into the garden apartment, a cozy retreat with a view of greenery. Additionally, "Hells Ferienresort" is renamed to "Natürlich Hell," symbolizing a strong focus on sustainability and connection to nature.
2021
The garden lodges get a new look: A large panoramic window with a seating area provides an additional spot for relaxation, also the kitchens are renovated.
2022
A comprehensive renovation of the sanitary building begins. From mid-April to early June, the old building is completely gutted to make room for a modern sanitary facility. 27 private bathrooms offer our guests even more comfort and privacy.
2023
The photovoltaic system is renewed and expanded from 400 m² to 900 m². At the same time, fiber optic cables are installed on the campsite, and electronic meters are introduced to monitor and further reduce energy consumption more efficiently.
Mindfulness instead of sacrifice
In our eyes, sustainability does not necessarily have anything to do with sacrifice but rather involves better thought-out everyday practices. Quality, regionality, energy conservation, retention of value, and functionality – this is sustainability for us. It is about deliberate, careful action in all situations. It is the little things that we implement daily with our employees and with our guests that amount to a large, resource-conserving whole.

We stay in motion
Since 2011, we have been designated with the Austrian Ecolabel and the EU Ecolabel. We have also been made a partner of Klimaaktiv with our energy concept. This however does not mean that we rest on our laurels. We remain driven, because we constantly strive for even better solutions and possible improvements in all respects.

Questions? Here you will find the answer.
What does sustainability mean at Natürlich Hell in the Zillertal?
For us, sustainability means treating resources carefully and making conscious decisions in all areas: from energy, water, and waste management to the use of regional products.
Which environmental certifications does Natürlich Hell have?
Natürlich HELL has been awarded the Austrian Ecolabel, the EU Ecolabel, and has been recognized as an Eco-Camping site. It is also a klimaaktiv partner.
How does Natürlich Hell implement energy efficiency?
We use photovoltaic and solar systems, pellet and wood heating, LED lighting, and modern control and heat recovery systems to save energy.
- 1,200 m² photovoltaic system
- 300 m² solar thermal system
- 450 kW pellet heating system (pellets sourced from a wood processing plant in Fügen)
How can guests contribute to sustainability during their stay at Natürlich Hell?
As a guest at Natürlich Hell Camping & Aparthotel, you can actively contribute to sustainability. For example, you can use electronic bookings and digital documents, bring reusable bags, and buy regional products from the Zillertal.
You can also save water while showering, sort and separate waste correctly, and leave your car parked whenever possible. Instead, you can conveniently explore the Zillertal using public transportation and thereby reduce your ecological footprint during your holiday.