we are ending our winter season early!
As prescribed by the authorities we are closing down the campsite (including all facilities) and the aparthotel by the 16th of March.
Currently the prescribed closing time is until the 13th of April.
We would like to recommend the “Tirol Werbung” information page, which gets updated consistently and provides you with the most important questions and answers:
While at first the situation wasn’t taken that serious a lot of people are now beginning to worry about the effects of the closings. And because we don’t want you to worry about your booked holiday with us, we are trying to take these worries away by changing our cancellation conditions:
cancellations are now possible until the planned day of arrival without charging any cancellation fees. You can either choose to be payed back the deposit less the service charge of € 30 or we can issue a voucher for the entire deposit payment.
For further information and questions about your booking don’t hesitate to contact us and send an e-mail.
Stay healthy and positive!
Your Hell family and the whole team
PS: The changed cancellation conditions now apply for bookings until the end of June and will of course be adapted as the situation progresses.